Privacy Notice

Family Schedule Hub LLC, trading as Family Schedule Hub, is the data controller for the personal data described in this notice. This means we decide why and how your personal data is processed when you use the Service.

What we collect and why

• Account data (email address, password hash, sign-in timestamps) — to create and secure your account. Legal basis: performance of our contract with you.
• Family and schedule content (children's first names and color labels, the text and images you paste or upload, and the extracted events, deadlines, notes, and to-dos) — to provide the core function of the Service. Legal basis: performance of our contract with you.
• Family workspace membership (which accounts share a family, invite codes) — to support shared access. Legal basis: performance of our contract.
• Push notification tokens (device push endpoint and encryption keys) — to send you reminders about unchecked to-dos, only if you turn reminders on. Legal basis: your consent, which you can withdraw at any time in the app.
• Technical and security data (IP address, device and browser information, error logs) — to keep the Service secure, prevent fraud and abuse, and diagnose problems. Legal basis: our legitimate interests in operating a secure service.
• Support messages — to answer your questions. Legal basis: legitimate interests.

Please avoid pasting content you do not want processed. Because the content you submit may mention children, we treat it as sensitive and restrict access to your family workspace only.

Who we share it with

• Hosting and database providers that store your account and schedule data on our behalf.
• Anthropic, our AI provider, which processes the notice text and images you submit in order to extract schedule items. We do not permit your content to be used to train their models.
• Google, for advertising measurement. When you arrive from one of our Google ads, a Google tag may record that a sign-up or download occurred so we can tell which ads work. See "Advertising measurement" below.
• Push notification services operated by your browser or device vendor, which deliver reminders to your device.
• Professional advisers (legal, accounting) and authorities where required by law.

Some of these providers are located outside your country. Where personal data is transferred out of the UK or EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or an adequacy decision.

Children's privacy (COPPA)

Kid mode (no child account). Parents can generate a read-only "kid mode" link, optionally locked with a PIN, for a family device or a child's phone. Kid mode creates no account, asks for no name, email, age, or any other information from the child, sets no advertising or analytics identifiers, and stores nothing about the person viewing it. It only displays schedule content a parent already entered, limited to the children and the features the parent selected. Before creating a kid mode link, the adult must attest that they are the child's parent or legal guardian; we record that attestation with a timestamp. Parents can change the permissions, reset the PIN, switch the link off, or delete it at any time from the Invites screen, which immediately stops it working.

Permissions a parent controls for kid mode: whether the week view is shown, whether the to-do list is shown, whether items can be ticked off, whether full notes are shown, and which children's items appear. Ticking an item done is the only change a kid mode link can ever make; it can never add, edit, or delete anything, see billing or account settings, invite anyone, or view other families.

Family Schedule Hub is a parent-facing service. It is intended only for adults aged 18 or over, it is not directed to children, and we do not knowingly allow anyone under 13 to create an account, sign in, or submit information to us directly. Children are never asked to register, and there is no child-facing area, chat, profile, or social feature in the Service.

A parent or legal guardian may choose to enter limited information about a child so the schedule is useful. In practice this is:

• the child's first name or nickname and a color label you assign to them;
• school-related events, deadlines, and to-dos you associate with that child (for example "Mia — permission slip due Monday"), including any details contained in the notice text or photographed flyer you paste in.

We ask that you use first names or nicknames only, and that you do not upload a child's photograph, home address, date of birth, government identifier, precise location, school login, health record, or contact details. Nothing in the Service requires that information.

Parental consent. Because the parent or guardian is the account holder and is the only person who enters this information, you provide consent for its processing when you add it. We collect it solely to display and remind you about your own family's schedule. We do not use children's information for advertising, profiling, behavioral targeting, or model training, we do not sell or share it, and we do not condition your child's participation in any activity on providing more information than is reasonably necessary.

Disclosure of children's information. It is visible only to members of your own family workspace. It is disclosed to service providers strictly to operate the Service: our hosting and database provider (storage), and Anthropic (to extract items from the text or image you submit, under terms that prohibit training on your content). No other recipient receives it, except where the law requires disclosure.

Your rights as a parent. At any time you may review the child information we hold, export it as JSON from the settings screen, correct it, delete an individual item or child, use "Clear all saved items", withdraw consent by deleting your account, or refuse further collection. Deleting a child or your account removes the associated records from our live database. To make any of these requests, email support@familyschedulehub.com; we verify that the request comes from the account holder's registered email address before acting, and we respond within 30 days. Withdrawing consent may mean parts of the Service no longer work for that child.

If we learn that a child under 13 has created an account or sent us information directly, we delete that account and the information promptly. If you believe a child has provided us information without a parent's involvement, contact support@familyschedulehub.com. You can also learn more about COPPA from the U.S. Federal Trade Commission at ftc.gov/business-guidance/privacy-security/childrens-privacy.

How long we keep it

We keep your account and schedule data for as long as your account is open, and only as long as needed for the purpose it was collected. Specifically:

• Children's names, colors, and schedule items — until you delete them, use "Clear all saved items", or delete your account. Deleted records are removed from the live database immediately and purged from encrypted backups within 30 days.
• Notice text and images you submit for extraction — processed to create items and not retained by us as a separate copy once extraction completes.
• Account data — for the life of the account, then deleted within 30 days of account closure.
• Push notification tokens — until you turn reminders off or the token expires.
• Security, audit, and billing records — up to 7 years where tax or legal obligations require it.

If you stop using the Service, we delete or anonymise your data within 12 months of your last activity.

Your rights

Depending on where you live, you have the right to access your data, correct it, delete it, restrict or object to its processing, receive a portable copy, and withdraw consent. You can export everything as JSON at any time from the app's settings screen. To exercise any right, email support@familyschedulehub.com — we respond within one month. If you are in the UK or EEA, you also have the right to complain to your local supervisory authority.

Security

We use appropriate technical and organizational measures to protect your data, including encryption in transit, encryption at rest, row-level access rules that restrict every record to your own family workspace, and least-privilege access controls.

Advertising measurement

We advertise the Service with Google Ads. To measure whether our ads lead to sign-ups and downloads, our pages load Google's measurement tag, which may set cookies (such as _gcl_*) and reports conversion events — for example "account created" or "PDF downloaded" — to our Google Ads account. This data is used only to measure and improve our own advertising; we do not use it to build advertising profiles, and we never send your schedule content, children's information, or email address with these events.

In regions where the law requires consent for this kind of measurement (including the EEA and UK), the Google tag stays off until you choose: a consent banner shown only to visitors in those regions lets you accept or decline, and you can change your choice at any time. Declining means your conversions are not reported; the Service works the same either way.

Cookies

We use essential cookies and local browser storage to keep you signed in and to remember your preferences, plus the Google measurement cookies described above. Where consent is legally required, those measurement cookies are set only after you accept. You can clear this storage at any time in your browser settings, though this will sign you out.

Contact

Family Schedule Hub LLC — support@familyschedulehub.com